B2B and B2C services

The services market encompasses a broad portfolio of business models, from professional services to consumer and subscription services. Operational quality, consistent service delivery, and team efficiency are key. Many processes are being digitized, opening up new opportunities for scaling.

Companies operating in this sector struggle with customer acquisition costs, maintaining quality amid rapid growth, the need for process automation, and growing competition. As the market evolves, the importance of service personalization and data analytics is also growing.

In projects for the services sector, we have collaborated with both B2B and B2C companies, implementing strategic, operational, and transactional activities to support their growth and scaling.